Not all cream charger suppliers are OEM-ready—no matter what their catalog says.

If you’re planning to launch your own cream charger brand, choosing the wrong supplier could delay your launch, damage your reputation, or cause customs issues. I’ve worked with clients from five continents who were burned by factories pretending to be OEM-friendly—when in fact, they had no idea how to handle real branding requests.
Here are 8 red flags that indicate your supplier is not ready to support a professional OEM cream charger project.
1. They Can’t Show Real OEM Case Studies
Any serious OEM manufacturer should be able to show:
- Blurred examples of previous projects
- Mockups of past branded tanks or boxes
- A basic OEM portfolio, even under NDA
❌ If all you see is generic photos or catalog pages, it means they likely only produce white-label or bulk unbranded stock.
2. They Don’t Ask About Your Packaging Details
A real OEM factory will ask:
- Box size (1pc, 4pc, 6pc, 24pc?)
- Language on the box
- Flavor or cap color
- Sticker vs. printed design
❌ If they only say “we can print your logo,” but don’t guide you through SKU and artwork structure, they’re not truly OEM-ready.
3. They Refuse to Provide Dielines or Design Templates
To build your packaging, you need:
- Vector dielines (AI, PDF format)
- Color profile specs (CMYK or Pantone)
- Safe print area markings
❌ If they tell you to “just send logo,” they’re treating your brand like a sticker—not a business.
4. They Ignore Certifications or Label Compliance
OEM tanks must match your export market’s rules.
✅ A real OEM supplier will proactively discuss:
- CE / TPED / FDA certificate versions
- Label requirements per country (FR, DE, NL)
- Expiry date formatting or placement
❌ If they provide no compliance info, your brand may be blocked at customs—even if the tank is physically safe.
5. They Can’t Match Cap Color or Flavor Customization
Caps are part of the branding. At nitronovae, we provide:
- Red caps for strawberry
- Blue for blueberry
- Silver for neutral
- Black for premium OEM
❌ If your supplier offers only “one color cap,” they are either not flexible, or reselling pre-packed stock.
6. They Don’t Allow You to Mix SKUs in One Order
Real OEM factories allow mixed orders like:
- 500 pcs Strawberry + 500 pcs Neutral
- 1,000 pcs with printed box + 1,000 with plain boxV
- Split pallet by language (e.g., DE / EN)
❌ If your supplier says “MOQ 10,000 per flavor only,” they’re either outsourcing to another packer or afraid of internal disorganization.
7. They Avoid Sending Sample Images or Videos
Before mass production, OEM clients usually get:
- Sample photos of printed boxes
- Preview videos of stickers applied
- PDF preview of final box layout
❌ If they say “we don’t do samples” or refuse to show photos during packing, you’re buying blind.
8. They Don’t Offer After-Sales Support or Replacement Terms
OEM means long-term partnership. That includes:
- Replacement for defects
- Damage reimbursement policy
- Batch tracking and leakage rate control
❌ If they say “all goods are final, no return,” they’re not interested in protecting your brand reputation—only pushing volume.
Conclusion
OEM isn’t just putting a logo on a box—it’s building a brand that can scale, pass customs, and earn customer trust.
If your supplier isn’t ready to handle customization, compliance, and communication, they’re not OEM—they’re just bulk sellers.
At nitronovae, we support real OEM clients with:
- Custom packaging design
- Batch-labeled tanks
- Flavored options
- Market-specific labeling
- Flexible MOQ across SKUs
👉 Want to audit your current supplier or test a real OEM starter pack? Let’s talk →
